Returns &Exchanges  Terms & Conditions In the unlikely event of wishing to return your item you will need to contact us via email at  and explain why your wish to return or exchange your item. Please note change of mind is not considered a valid reason for a return or exchange.  All returns and exchanges are dealt with on a  case to case bases and any complaint must be by Meraki Lashes & Beauty within 3 days of receiving your product.  If we have agreed on a return item. The customer is liable for the return shipping expense. (Please note we will not accept a return without a discussed email). Once we receive the item back we will investigate the fault. If we do agree on the fault Meraki Lashes & Beauty will replace and resend the item at no further cost.   All Meraki Lashes & Beauty products are for professional use only. It is essential that you read and understand how to use these products correctly. Meraki lashes & Beauty is NOT liable for any misuse of our products.   NONE of our products come with warranty this includes all electrical items.